What is the process for cashless hospitalization?
The process for cashless claims typically involves the following steps:
Step 1: Click on Raise Claim.
Step 2 : Find the nearest/suitable cashless Hospital under network hospital list i.e. a hospital that is a part of your insurer's network. This ensures that you can avail of cashless services. You can access the list of Network Hospitals of your insurer by logging into your Pazcare app.
Step 3: Visit the cashless hospital.
Step 4: Inform the Insurance desk about your hospitalisation. Provide your health card and Govt ID proof to them.
Note : Cashless Hotline is up and serviceable for you
Hotline Number: 8037835420
Operating Hours: 08:00 - 23:00 Hrs
Scope of Support: The hotline will handle all inquiries related to cashless claims, including eligibility checks, claim status updates, and expert guidance.
For planned treatments or surgeries, obtain a pre-authorization form from your insurance provider. This involves submitting relevant medical documents and treatment plans for approval.
Step 5: The hospital's insurance desk verifies your coverage and treatment plan with your insurer and will accordingly approve your pre-authorisation form.
Step 5: You can undergo the necessary medical treatment.
Step 6: After your discharge, the hospital will directly settle the bills with your insurer.
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