General tips for ease of process related to cashless claims
Cashless claims are a convenient way to avail of healthcare services without the need for upfront payment.
Here are some general tips to make the cashless claims process smoother:
1. Understand Your Policy
Familiarize yourself with your health insurance policy to know what is covered, the network hospitals, and any exclusion
2. Use the Pazcare app for the Network Hospital list
Cashless claims are only applicable if you opt for network hospitals i.e. hospitals within your insurer's network. This ensures smoother processing as these hospitals have tie-ups with your insurer. You can check the list of all network hospitals via the Pazcare app
3. Pre-Authorization
Before undergoing any planned treatment or surgery, ensure you obtain pre-authorization from your insurer. This involves getting approval for the treatment plan and estimated expenses.
4. Carry / Download Health card
Always carry your health card or download the e-health card from the Pazcare app when visiting a network hospital for treatment. This facilitates easy identification and processing of your claim.
5. Stay Informed
Stay updated with any changes in your insurance policy, network hospitals, or claim procedures. This ensures you are prepared when availing of cashless services.
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