Third-party administrators (TPAs) are bodies licensed by the Insurance Regulatory and Development Authority of India (IRDAI). They perform tasks such as claims processing, customer service, provider network management, and sometimes even utilization review. They act as intermediaries between the insurance company and the insured individuals or employers, handling administrative functions to ensure smooth operation of the health insurance plan.
Step 2: On the Home screen, click on the ‘Benefits’ option at the bottom.
Step 3: Select the insurance plan to find out its Third Party Administrator (TPA).
Step 4: Select the ‘Policy Members’ option
Step 5: You will be able to see the TPA.